Insights & articles
Perspectives on adopting AI well — practical, outcome-focused thinking for leaders moving into GenerationAI.
The strongest case for AI agents isn't the cost per task. It's that your people stop paying the switching tax.
Australian workers lose hours every week switching between tools. The real value of AI agents is that your people stop carrying that load.
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The case for open weight models on your own hardware is control over your data and a price nobody else can change, not a smaller token bill
Open weight models on your own hardware aren't about cheaper tokens. They're about client data that never leaves, and a price nobody else can change.
Ask the same thing two different ways and a model gives you two different answers, so the fix is a check around the model rather than a better prompt
Ask AI the same thing two ways and you get two answers. Here's how a checking layer keeps the result consistent, whichever model you use.
Automate the routine work, and the people who understand your customers become the most valuable part of your business.
AI can automate much of your business, but it can't run it. The people who know your customers are what keep your work valuable.
Before the next job ad goes out, it's worth asking whether the role is a hire or a set of Units.
Before you post that job ad, ask one question. A whole team on Units ramps up in a business day, with no onboarding lag and no knowledge walking out the door.