Security and your data

Handing a technology partner access to your business is a big deal, and you should ask hard questions before you do. Here are straight answers to the ones we hear most. For how security is built into the way we work, see governance and security.

Who can see your data?

Only the people and agents working on your account, and only your data. Every client sits in a completely separate silo, and nothing crosses over between clients. Access is controlled per team and per client, so people see what they need for the work in front of them, and no more.

Where does it live, and what do we store?

Your information stays in your own space on Notio, our platform. A lot of the time we don’t hold the original file at all, just a vectorised version of it, which is enough for the AI to find what it needs without the raw document sitting anywhere it shouldn’t. Where data legally can’t leave your building, we can run everything on an on-prem server with its own GPU, so nothing leaves your control.

Is it safe to connect our email and files?

Yes, and you choose what’s connected. You’re not handing over a master key. You connect the sources you want us to work from, and you can see what’s in scope. The whole point is that your context sits in one governed place, rather than scattered and ungoverned across a dozen tools and personal accounts.

Do people still check the AI’s work?

Always. AI clears the routine and flags anything it’s unsure about, and a person makes the judgement calls. Nothing important goes out on autopilot. There’s more on that in our delivery model.

What happens if you leave?

It’s your data and your knowledge. If you ever move on, you’re not held back by us holding your context. We believe a partner earns the next month by the value they deliver, not by locking you in.

Still have a question? Take the AI Roadmap Interview and ask us directly.